North Bay Business Journal

Sue Maddigan, Exchange Bank

AVP, Facilities & Purchasing Manager, Exchange Bank, 545 4^th St. Santa Rosa; 524-3252; Exchangebank.com

Age: 50

Residence: Santa Rosa

Professional background: 30 years with Exchange Bank

Staff: 5

Describe the facilities you oversee: 20 Exchange Bank Branches and 2 Administrative Office Buildings.

Tell us a little bit about yourself: I am a Santa Rosa native.

What do you see as the role of the facilities managers within your organizaton?: To collaborate with senior management and business unit managers to fulfill the space, furniture and working environment needs of the bank’s staff.  Our goal is to create safe and professional work locations while respecting the financial return expectations of our shareholders.

What is the achievement you are most proud of?: Exchange Bank’s numerous recognitions for Environmental Responsibility, including: Recognition from the City of Santa Rosa in 2007 for our “Environmental Responsibility, renewable solar energy, and sustainability” efforts. In 2008 we were presented with a “Certificate of Special Congressional Recognition” award at the BEA annual Business Leaders “Best Practices Award” Breakfast.  All Exchange Bank facilities have been certified as a Green Business by the Sonoma County Green Business Program.

What is your biggest challenge today?: Balancing the desire of management to consolidate and become more efficient with our space, while meeting employee’s expectations for privacy and flexibility.  We sold one of our office buildings last year and moved the functions into existing space that required remodeling and in some cases, space downsizing, but increased our overall space efficiency.

 What the next major project either under way or on the horizon?: In the future we will be designing a “branch of the future” to reflect the changing branch servicing needs of the public as electronic delivery becomes more common. We will also be increasing our commitment to “green” or environmentally friendly facilities and operations, through such things as solar power and energy efficient lighting.

Most admired businessperson outside your organization: Cami Weaver, CEO of Becoming Independent

Current reading: The Charge by Brendon Burchard

Stress relievers: Walking

Favorite hobbies: Photography, bird watching and kayaking.