SANTA ROSA -- With attention to quality in general and customer service in particular, Schurter, Inc. is a leading innovator and manufacturer of passive and active electronic components.
The company has an inclusive culture that is highly supportive of its employees.
"I love what the company stands for, as well as the people I work with. We have genuine respect and care for each other and our customers," an employee said.
President and CEO Bruno Schurter, reflecting on recent challenging times, said, "2009 was the low point, but we have recovered well. Salary concessions have been fully compensated and profit sharing distributions to all employees have been ramped up. It's our people who make the difference."
The company explains financial results and expectations at quarterly meetings. Quality and performance goals are financially rewarded through the TQC Bonus Program. Small cash awards are also given to employees who make special efforts through the firm's Extra Mile Program.
Service anniversaries are celebrated and employees receive allowances to buy treats for the staff on their birthdays. There is a weekly "Fruit Guy" delivery program, free coffee and tea, health club discounts and a liberal leave-granting policy.
The company also hosts family picnics and excursions to the Green Music Center.
"I pity the person who doesn't work for Schurter, I really do," an employee said.
