SANTA ROSA -- The vision of Mr. Rooter, also known as Associated Plumbing Technologies, is to be a company admired for its dynamic culture, continued growth and outstanding success through proactive target setting, so that people can live happier, more prosperous lives.
"The closeness of team members at Mr. Rooter is like no other. From motivational, inspirational and team-building exercises at weekly meetings, to participating in the Mud Run, at company sponsored family camp-outs and bowling nights, our code of values (Respect, Integrity and Customer Focus) sets us apart," an employee said.
According to owners Paul and Saunda Kitchen, "Our mission is to provide extremely courteous service through servant leadership and the triumphant execution of our vision, system and culture."
"We strive to enthusiastically exceed our customers', team members' and associates' expectations."
Employees say managers are open to suggestions on improvement, and are always looking for ways to help everyone better themselves.
"The involvement and chemistry among employees and managers arewhat makes Mr. Rooter a best place to work. Management always helps us when we get stuck and leads us with family-friendly kindness, and respect," another employee said.
There are lots of Mr. Rooter kids, and they are always recognized at birthdays and at fun kids activities supported by "SoCo Rooter Kids Fund" grants.
