With some of the highest patient clinical ratings in the state, Sutter Medical Foundation North Bay (SMFNB) is a leader in delivering exceptional care, fostering consumer choice and offering residents the convenience of local access to primary and specialty medical care. Established in 1991, this non-profit, community-based Sutter Health affiliate is a multi-specialty outpatient health care organization dedicated to improving the well-being of residents in Sonoma and Lake counties.
Quality CareWhen choosing a physician, everyone wants the best for themselves and their families. Last year Sutter Medical Foundation North Bay was honored for being among the best for health care quality according to a series of Physician Group Clinical Care Ratings compiled by The Integrated Healthcare Association. Quality benchmarks were based on patient assessment surveys collected from 180 California medical groups and independent practice associations.SMFNB scored higher than most medical groups in the state for patient satisfaction with breast and cervical cancer screening; diabetes care, control and screening; childhood immunizations; upper respiratory infection care; communication with patients and coordination of patient care; for having a helpful office staff as well as for providing timely care and service.
Sutter Medical Foundation North Bay believes that patients should have the freedom to choose from among a broad range of contracted health plans and insurance providers. Free choice also means being able to pick your own physician and the ability to seek specialists or second opinions without having to go through an elaborate referral process.
“We are part of an extensive local medical network of over 350 affiliated and aligned physicians that serve our community,” said Chris Rogers, SMFNB Executive Director. “Plans call for adding more staff physicians this year, including specialists in Otolaryngology, Urology, Gastroenterology, Neurology, Internal Medicine, Surgery and Radiology.”
“Sutter Medical Foundation North Bay operates 19 conveniently located care centers throughout Santa Rosa, Healdsburg, Windsor, Rohnert Park, Sebastopol and Lakeport. This means that we are close at hand when you need us,” Chris Rogers said. “Last year, we opened our own specimen processing laboratory and will begin work on additional diagnostic imaging services this year.”
SMFNB also operates the Sutter North Bay Women’s Health and Breast Care Center at 625 Steele Lane in Santa Rosa, offering digital mammography, breast cancer screening, diagnostic evaluation and imaging along with integrated health services. These services are available to all women, regardless of their ability to pay, and include an Integrative Health and Healing clinic, scheduled two Saturdays per month. The Women’s Heart Advantage Program is also offered at this center, providing low-cost cardiovascular health screenings as well as clinical and lifestyle assessments.
The hallmark of a dynamic organization is its ability to change and grow. SMFNB now uses a sophisticated Electronic Health Record (EHR) system connecting patients and physicians while delivering real-time clinical decision support to multiple caregivers. This single data source contains complete patient medical histories, medications, test results, allergies, insurance and contact information. It also checks for dangerous drug interactions, generates patient check-up notifications and transmits alerts for outstanding immunizations.
Another important feature of SMFNB’s EHR is MySutterOnline, an Internet tool giving patients quick and secure online access to their medical records. This feature is currently used by thousands of local patients to schedule appointments, refill prescriptions, view lab results, check health records, read physician instructions and update their information online.