NAPA – Mendocino County launched a non-emergency number on Feb. 11 to coincide with the new number, 2-1-1, that residents can call for a variety of health and human services. The announcement came on Feb. 9 at a board of supervisors meeting.
Service to callers will be provided by the Volunteer Center of Sonoma County, and funding came from United Way of the Wine Country, First 5 Mendocino and the county Health and Human Services Agency, with each contributing $15,000 for the program.
The aim of the number is to provide answers about questions concerning counseling and disability services, financial assistance, legal issues, civil criminal justice and elderly services as well as transportation options. Supporters of the non-emergency number also said emergency calls in Sonoma County will be reduced significantly.
Out of 200,000 calls a year to Sonoma County, only 35,000 are actual emergencies, according to Bill Myatt of United Way. The service is also available online, at www.211mendocino.org.