(Editor's note: The companies with the three highest employee survey scores in their size category were invited to submit company photos to accompany their profiles.)
Winners are listed alphabetically in their size category.Circle BankFive-time winner
NOVATO -- Providing a supportive work environment where employees can make a difference and serve their community are essential ingredients of job satisfaction at Circle Bank.
"It all stems from the concept that we are neighbors and local business people working with our community," said Kim Kaselionis, president and CEO. "It is a growing, challenging and exciting place to work."
Study after study shows that people enjoy their jobs more and do their jobs better when they feel what they do has an impact.
"Ours is a young culture that appreciates out-of-the-box ideas for process improvement and business development. In our industry that is very hard to find. We truly feel like we are part of a team and that our ideas are valuable," an employee said.
Circle Bank has created a dynamic environment that includes staff community event days, a volunteer program along with picnics, holiday parties and a staff retreat.
It also invites local charities, such as Homeward Bound, to share its space and serve cookies in its branches.
"All of us share the vision of being an valuable asset to our communities, our customers, and our bank," another staff member said.Coast Landscape ManagementThree-time winner
NAPA -- The ability to focus on providing the highest level of service with common sense standards has enabled Coast Landscape Management to thrive.
"This is a testimony to the ability of management to adapt to the new business climate. We are a family and work as a team with a can-do attitude, but still hold each other accountable for our success as a group," an employee said.
CEO Kelly Solomon says: "We have an amazingly generous and caring staff that works hard everyday. They are committed to excellence. We have a good safety record with no accidents, which is a tribute to our staff. Everyone has a critical part to play. Our team is strong and has high mutual respect."
The firm is increasing its sales force to sustain its revenue stream while also stepping up customer service efforts to retain existing business.
The staff enjoys a congenial relationship with management. "Our managers put their heads together and made the best decisions during tough times and, thankfully, we have a shared vision for a better future," an employee said.Costeaux French Bakery, Inc.First-time winner
HEALDSBURG -- At Costeaux French Bakery, employees are stakeholders and a vital part of the business.
"The true key to our Costeaux success is thinking of the business as a family," said general manager William K. Seppi. "Each person is vital to the whole and their duties and suggestions matter. We celebrate each one as though he or she is our own son or daughter."
"Will is a kind, caring, proactive, person who empowers his employees to do whatever it takes to make the customer happy, as well as ensure that all customers have a pleasurable experience. He knows all employees by name, as well as information about their kids, and acknowledges everyone pleasantly," an employee said.
The 88-year-old company continues to make improvements to its facilities and product line. During the peak of the economic crisis, Mr. Seppi orchestrated a massive remodel of the Costeaux retail store to rave reviews, and jobs increased three-fold.