gets highest marks in data-privacy report

[caption id="attachment_55266" align="alignright" width="317" caption=" earned the highest score yet on the Electronic Frontier Foundation's annual data privacy report. (EFF graphic)"][/caption]

SANTA ROSA -- Internet service provider today was recognized by national online-rights watchdog Electronic Frontier Foundation for getting the highest score among 18 national companies for actively protecting the privacy of customers' data. received four out of four "stars," for notifying customers when government demands for data are received, telling customers about such requests, fighting requests in court and campaigning for privacy in Congress, according to the foundation's 2012 privacy report.

"We are especially pleased to recognize the first company to ever receive a full gold star in each of the categories measured by the privacy and transparency report:," the report said.

Runner up Twitter earned three and a half stars, and DropBox and Google tied with three stars apiece.

Santa Rosa-based asked to be added to the report this year, and the foundation obliged "because of their courageous and creative efforts to serve as a model of an ISP that stands up for users." Sonic published a transparency report as well as legal-process policy this year for the first time, the report noted.Customer Notification Policy

For civil legal process - It is’s policy to notify customers upon receipt of a civil subpoena demand of their account information. There is a two week wait period before disclosure of information. will advise the customer that the information will be disclosed unless is in receipt of a document seeking a court approved protective order prior to the date on which must legally comply with the demand.


For criminal legal process - will notify customer of upon receipt for criminal subpoena unless confidentiality is specifically required by the order. Please obtain a sealed order if confidential treatment is required.

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