The Petaluma Health Center recently received recognition from the National Committee for Quality Assurance for being a "Patient Centered Health Home" for the care provided to patients in Sonoma and Marin counties.
The federally qualified health center, or FQHC, was granted the "Level 3 Recognition," the Committee's highest mark, according to the California Primary Care Association. The Petaluma Health Center has been a part CPCA's patient centered health home initiative since March 2012.
The "recognition is acknowledgement of the quality work that Petaluma Health Center staff performs every day. I am so proud of PHC achieving NCQA recognition at the highest level," said Teresa Tillman, the health center's quality director.
With health reform placing more emphasis on primary care, health centers have been encouraged to implement the patient-centered medical home model as a means of improving outcomes, and in turn lowering costs.
The nonprofit health center, which has 170 staff members serving 19,000 patients, received the honor based on completing surveys detailing its policies and procedures, including strong partnerships between physicians and care teams to meet patient needs.
The National Committee on Quality Assurance evaluated Petaluma Health Center on the following criteria: access and continuity, identify and manage patient populations, plan and manage care, self-care, track and coordinate care, performance measurement and quality improvement.
Its survey application received a 96.25 percent score out of 100 possible points. The recognition period is from January 2013 through January 2016.***
Santa Rosa Community Health Centers was awarded The Joint Commission's "Gold Seal of Approval" for accreditation.
The Commission sets the standards that measure health care quality in America and around the world. Only 25 percent of federally qualified health centers in America have earned The Joint Commission accreditation.
The group of Santa Rosa health centers was also certified as a "Primary Care Medical Home," meaning the FQHC provides care that is well coordinated. It's the only health center in Sonoma County and the second FQHC in Northern California to earn the accreditation, officials said.
"I'm so proud of our staff for achieving the gold standard for patient safety and quality," said Naomi Fuchs, chief executive officer, in a statement. "This is evidence that we're giving people excellent care, in a top-notch facility that meets state-of-the-art standards. Patients are actively choosing SRCHC because of the wonderful care and service they get."
Accreditation means the health centers passed a comprehensive, four-day onsite survey. Doctors and nurses from The Joint Commission visited the health care centers to gauge how well they perform a number of functions, among them: provide a safe environment for care and perform quality evaluation; educate patients about the risks and options for diagnosis and treatment in a way they can understand; protect patient rights, including the right to confidentiality; evaluate medical conditions before, during and after diagnosis and treatment; protect patients and staff from infection; plan for emergency situations***
Petaluma-based WellFX announced that United Health Centers of the San Joaquin Valley, a federally qualified community health center serving a patient population of 50,000, will launch the startup's online social platform for its patients and employees.
In addition to the platform, United Health Centers will provide patients and employees with access to WellFX's Resolution, a video-based exercise program and innovative dietary plan.
"We see this as the next step in providing the highest level of care to our patients and employees," said Colleen Curtis, CEO of United Health Centers. "Over the past decade, research has shown that patient engagement models like WellFX's can influence patient behaviors and lead to significant improvements in their overall health and wellness."