“I am responsible for a portfolio of low income and affordable homes including: 12 garden style apartment communities; 2 transitional group homes; 15 single family homes; 14 modular homes; 1 neighborhood community center and a 4,000 sq. ft. commercial building.”
Professional background: My current position is director of operations for Napa Valley Community Housing. Prior to joining the NVCH Team, I was the vice president of operations in northern Nevada, California and Hawaii for AMC, LLC. I oversaw the operations of a $22 million renovation for an 840 unit multi-family apartment community in conjunction with converting the sites demographics to work force housing. I was responsible for hiring and training the on-site team; negotiating contracts, writing and implementing project specific budgets, marketing plans, working with and coordinating contractors, vendors, and inspectors; setup and operate the relocation teams working with inside and outside resources; liaison between city officials and other federal code enforcement inspectors as well as lender inspectors.
Due to the federal financing of the property I was also responsible for leading the compliance team to ensure federal and state regulatory agreements were adhered to and enforced. During this three-year renovation process, I was also responsible for the oversight of a hotel to class A apartment conversion located in the Nob Hill District of San Francisco as well as overseeing seven other renovation on scattered sites throughout northern California for a total of 24 assets (4,000-5,000 apartment units) including five directly supervised assets and supervising four regional managers.
Education: University of Nevada Reno; University of Phoenix; Truckee Meadows Community College; The School of Natural Health Sciences; Institute of Real Estate Management; Phillip’s School of Massage and The Institute of Targeted Talent Insight.
Describe the facilities you oversee: I am responsible for a portfolio of low income and affordable homes including: 12 garden style apartment communities; 2 transitional group homes; 15 single family homes; 14 modular homes; 1 neighborhood community center and a 4,000 square foot commercial building.
Tell us a little bit about yourself: I am a hard working professional women who has great pride in the work that I do every day. I strive to balance work with an active and fun-loving personal life. I am fortunate and appreciative to be healthy and to be able to enjoy my family and good friends. I believe that life is too short to take myself too seriously and I am always looking for an opportunity to have an amazing experience.
What do you see as the role of facilities managers within your organization?
My position is responsible for providing safe, clean, well maintained and affordable housing for 1,702 Napa County residents. I manage daily maintenance issues and capital improvements such as roof replacement or replacing/repairing asphalt parking lots. I also lead the property management team with responsibilities to make sure that the rents are collected on time and our budgets are adhered to. I interact with lenders, federal, state and local government agencies as well as private investors by providing annual, quarterly and monthly reporting and inspections.
Community involvement: Volunteering for my church, local fundraising events and Girls on the Run. Also when I lived in Nevada I was an annual volunteer for the Reno Tahoe Open, the local Girl Scouts and Junior Achievement.
What is the achievement you are most proud of?
Director of operations
Napa Valley Community Housing
150 Camino Dorado, Napa 94558