May 27, 2013
Execution is the implementation of the strategies you have chosen. The Skill factor is the consideration of both how and how well things get done. What are the quality control systems? How timely is the work? What are the standards for performance, from ethics to customer service to business practices? Excellence in execution requires a commitment to long-term internal development efforts, investing in the human capital as well as the other resources needed to get the work done. Skill-building needs to be continuous, and addressed on many different levels, starting with the individual.
January 30, 2012
Déjà vu all over again? How often have you heard that phrase banging against your skull … and how often was it telling you … “I’ve been here before” … “Didn’t we already solve this problem?” … “Why does this subject keep coming up all the time?”