Chief operating and nursing officer, Kaiser Permanente Santa Rosa Medical Center, 401 Bicentennial Way, Santa Rosa 95403; 707-393-4000; kp.org/santarosa
Professional background: Registered nurse for over 30 years. I started my career in SCAL as a staff nurse. We moved to Santa Rosa in 1990 where I became a staff nurse at Community Hospital (now Sutter). In August of 1990 I started working at Kaiser Santa Rosa as a staff nurse and within a year went into a manager position. I have worked at the executive level at Kaiser since November of 2005 when I became the Chief Nursing Officer. Over the past few years I have had the dual role of Chief Operating and Chief Nursing Officer.
Education: R.N., Los Angeles County School of Nursing; B.S.N., Consortium of the Dominguez Hills State University; master’s degree in nursing administration, Sonoma State University.
Tell us about your organization: Kaiser Permanente (KP) Santa Rosa Medical Center provides integrated, physician-led care to more than 161,000 members. The Santa Rosa Medical Center provides a broad range of hospital and outpatient medical services and specialties. In addition to the hospital and main campus at 401 Bicentennial Way, there are medical offices in Rohnert Park and north Santa Rosa.
Members can choose their own personal physician, and they receive care through an integrated medical team approach, with easy access to specialists and lab, X-ray and pharmacy services. Kaiser Permanente members also enjoy the technological advantages of KP HealthConnect, where they can e-mail their doctor, schedule routine appointments, and view many lab results online.
The Santa Rosa Medical Center is a certified Primary Stroke Centers and accredited Breast Care Center. The Santa Rosa Medical Center is also a Breast Imaging Center of Excellence. We delivered more babies than any other hospital in Sonoma County in 2014.
For the ninth year in a row, employee rankings earned KP Santa Rosa and KP San Rafael Best Places to Work in the North Bay awards from the Business Journal. Both facilities are also recipients of Fit Business and Healthy Business awards. Kaiser Permanente is the only Five Star Medicare Plan in California.
Kaiser Permanente offers a wide range of health insurance products for individuals, seniors, and large- and small-group employers, and participates in the Covered California.
Words that best describe you: Strong, caring, perfectionist, giving.
What is a major accomplishment in the past year or so?: Within this past year I have become a board member for Canine Companions for Independence. Community service is a strong core value of Kaiser Permanente as well as a strong personal value for me. This particular board service fills me both on a professional and personal level. I am humbled to be a part of an amazing organization that matches people with disabilities with assistance dogs for lifelong partnerships.
What achievement are you most proud of in your career?: There are many proud moments for me. The one that stands out for me was the first year out of nursing school working as a registered nurse. I was working at a nationally recognized burn center in Southern California and I was nominated by a very seasoned nursing leader and won the award for Nurse of the Year. I was 24 years old, still a “new” nurse. It was such an honor to be recognized by the administration at this hospital as well as the nursing leaders. It was the beginning of a long and rewarding career.